All products are sold and shipped from the United States.
Buy1 Get1 FREE promotional discounted items may take longer than usual shipping times due to overwhelming amount of orders. The items may arrive in separate shipments as some items are stored in different warehouses. If you have any questions or concerns, please feel free to reach out to us. Thank you!
Our goal is to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or product issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away. Every day, our products get delivered to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Once your order has been placed, please allow 1-2 business days for it to be processed at our fulfillment centers.
- United States: 3-5 Days
- United Kingdom: 7-20 Days
- Canada: 8-22 Days
- Australia: 6-18 Days
- New Zealand: 8-18 Days
- Rest of World: 10-35 Days
*If your country is not listed and you would like to know if we indeed ship to your country, please fill out a contact us form and we will be more than happy to help.*
Some circumstances are out of control (COVID-19, natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the shipping company's responsibility.
PROCESSING TIME VS SHIPPING TIME
Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics, and sent forth to the post office). After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website. Processing Time - in very rare instances, may take longer than the stated expected timeframe. During busy times like holidays, promotions, or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.
INTERNATIONAL SHIPPING
We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.
CUSTOM / DUTY FEES
Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that on rare occasions; customs agents may delay the delivery of some packages.
UNCLAIMED ORDERS
We are not responsible for any packages returned to us as refused, unclaimed, deliverable, or because of incorrect or insufficient address.If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at foraribeauty@gmail.com as a reply to your order confirmation email with the updated details. Once we process the order we are not able to change the address and we are not to be held responsible for incorrect or insufficient addresses.
If you receive your item and it is faulty, or you are unhappy with it, you can return it without any hassle. Please make sure to read the refund policy so you know what we allow. Simply email us at foraribeauty@gmail.com and we will get back to you within 48 hours with instructions on how to return it. Please refer to the refund policy on our website before so.
For more questions, please contact us at foraribeauty@gmail.com
